Thank you for choosing Everyday English Hub 🌟 We're excited to support your child’s English journey! Please read our policy below before making any purchases.

1️⃣ Digital Products (Downloads & Courses)

Due to the nature of digital content, all sales are final. This includes:

• 📄 Printable worksheets
• 🃏 Flashcards
• 🎥 Video lessons
• 💻 Online courses

Once you receive the files or gain access, we cannot offer refunds or exchanges.

2️⃣ Exceptions – Our Support Guarantee 💚

We want you to have a smooth learning experience. If you face:

• ⚠️ Technical issues (e.g., download not working)
• ❌ File errors (e.g., broken link, corrupted file)
• 💳 Duplicate charge

Please email us within 7 days at 📩 azmeena@everydayenglishhub.com.

We'll do our best to:

• 📥 Re-send the product or fix the error
• 🎁 Offer a credit or alternative (case-by-case)
• 🔧 Resolve the issue promptly

3️⃣ Unauthorized Use & Payment Disputes 🚫

Sharing or reselling our content breaks our Terms of Use. If misuse is detected, we may suspend access without refund.

If a chargeback is initiated without contacting us, we may:

• 📋 Report the case to Stripe/WooPayments
• 🚫 Restrict future purchases

4️⃣ Contact Us 💌

We’re here to help and make things right if something goes wrong. Feel free to reach out:

📧 Email: azmeena@everydayenglishhub.com